Flight Patrol Club provides access to selected flight deals, trip suggestions and travel advice via our website and email alerts. This service is subject to your acceptance of the following terms and conditions. Please read these carefully before subscribing to our service. The Terms & Conditions detail our services and how we will provide them to you as a customer, who we are, how either of the parties can change or end the contract and what steps to take if there is an issue.

In these terms, the site / website means: flightpatrolclub.com

1. Who We are

We are Flight Patrol Club Ltd, the owners of the website.

If you have any questions, please contact us at info@flightpatrolclub.com. If we have to contact, you we will contact you using the email address you provide to us.

2. The Contract:

A contract between you and us starts when we accept your registration onto our website. Our website is aimed at, and only applicable to, flights departing from the UK and intended for users in the UK.

To access our services, you must purchase a subscription. We offer two subscription options: a monthly membership for £3.99, or an annual membership for £40. The services you will receive are as detailed on our website.

We provide links to flight deals. We are not a licensed Travel Agent and we do not make flight bookings. Any contract you enter into for bookings is between you and the licensed Agent or Airline.

Our website might change to reflect any changes in regulatory requirements or laws and/or to implement upgrades aimed at improving our service or security features. These changes will not affect you.

3. The Service:

By purchasing a subscription, you are entering into a contract with us whereby we will provide you with a digital subscription to receive and access our services and content for the period as set out at the point of purchase ("Term"). At the end of each Term, the subscription will automatically renew for a Term of the same duration until you or we end the contract. You agree that you will only use our services as a private consumer, in a non-commercial capacity, for your own personal benefit.

If provision of our service is delayed or interrupted by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a pro-rata refund for the period that our services could not be used.

We may have to suspend our services to deal with technical issues or make technical upgrades. We will aim to contact you in advance to tell you we will be suspending supply of our services, unless the problem is urgent or an emergency. If we have to suspend the services for longer than 30 consecutive days in any Term, we will adjust the price so that you do not pay for the services whilst it is suspended. You may contact us to end the contract if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 30 consecutive days, and we will refund any sums you have paid to us in advance in respect of the period after you end the contract.

If we are unable to take payment for your subscription, we will notify the email address on your account and may suspend supply of the services while we retry the payment or until payment has been made. If all our payment attempts fail or payment is not made within 7 calendar days, your subscription will be cancelled and you will no longer have access to our services.

We use our best endeavors to ensure that the information we provide is as accurate as possible. However, we cannot guarantee that the deals provided by us are as good as, or better than, offers made directly by airlines or by other third parties.

We provide information on a wide range of service providers but there may be other direct or third-party service providers available on the market which may be more appropriate or suitable for you than those identified by us.

Any links to third-party websites that we provide are provided for your interest and convenience only. These websites are owned and operated by third parties over whom we do not have control. We do not endorse, recommend or accept responsibility for such third parties or their services, their websites or for any information, opinions or views given or advice provided by such third parties (whether on their websites or otherwise).

We provide information on the deals and offers available but none of the information we provide in our emails or on our Website amounts to a recommendation or endorsement by us in respect of such service providers. The information we provide is for general information purposes only, and should not be relied upon by you, and is provided so that you can select services that you feel are most appropriate to meet your needs.

The information and descriptions of deals offered by third parties that we provide may not represent the complete descriptions of all the features and terms and conditions of those deals. You must ensure that you carefully read all the features and terms and conditions (including those contained on a service provider's website) of any deal or service before purchasing it.

You must maintain an active email address capable of receiving our content and notifications about your account. We have no control over how your email provider may filter our messages, or the ability for your mailbox to accept incoming messages, so we cannot accept responsibility for unopened or bounced notifications.

4. Your Rights to end the Contract:

Your rights on ending the contract depend on the circumstances in which you request the termination of the agreement.

• If there is something wrong with our services / performance, you may request that the contract ends immediately and we will refund you pro-rata for the period of time when the services were not available to you or were manifestly inadequate. This includes situations where we have suspended our service (for example for technical reasons) for more than 30 days.
• If you have changed your mind about the services within 14 days of purchase, you will be refunded the full amount paid.
• In all other cases you are still entitled to end the contract at any time, however, you will not receive a refund for the purchase once we have started delivering our service to you.

To end the contract please contact us at info@flightpatrolclub.com or use the functionality provided on the website. Any refunds will be paid to you by the method you used for payment.

5. Price and Payment for Subscription:

The costs of the subscription will be as set out on the Website. If you sign up for a subscription, you agree to pay the subscription price for the digital service.

The charge for each subsequent renewal/Term will be as set out on the Website, but we reserve the right to increase the renewal fee by writing to you by email at least 28 calendar days prior to a renewal period/new Term.

Details of how to make a payment can be found on the Website. Payments can be made by debit and credit card.

6. Automatic Renewal of Subscription:

Your subscription will automatically renew for a further Term at the end of each Term. If you do not wish for the subscription to renew you can cancel future billing in the Account section of our website or contact us at least 3 working days prior to the expiry of the Term at info@flightpatrolclub.com.

7. Our Responsibility for Loss or Damage Suffered by You:

If we fail to comply with the terms of your subscription, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract (or our failure to use reasonable care and skill) but we are not responsible for any loss or damage that is not foreseeable, provided that in no case shall we be liable in contract, tort or otherwise (including negligence) for any indirect or consequential losses whatsoever or howsoever arising, including loss of profit, business, contracts or anticipated savings. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

We are not liable for business losses. We only supply our services for domestic and private use. If you use the Website or App for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

8. Our Rights to end the Contract:

We may end the contract with you if you breach any of your obligations under the contract or any applicable terms and conditions. We may end the contract with you at any time by writing to you if:

• you do not make any payment to us when it is due and you still do not make payment within 7 calendar days of us reminding you that payment is due;
• you breach any of the terms of this agreement, the license agreement, the privacy or cookies policy, or any other applicable terms and conditions.

We may stop providing email updates or withdraw access to our services at any time. If we do this, we will let you know at least 28 days in advance and will refund you pro-rata for the period that our services will not be provided in the then current Term.

9. Contacting us and Complaints:

If you have any questions or complaints, please contact us. You can email us at info@flightpatrolclub.com.

10. How We may use Your Personal Information:

Please refer to our Privacy and Cookies Policy.